Tables Reserved: introducing Access Collins

In days gone by, table reservation systems were rarely used outside of the restaurant domain but in the current climate a robust table management system is a must for any hospitality venue. With diminished capacity due to social distancing measures it’s imperative that venues manage their booking enquiries effectively.

Unlike most table reservation systems Access Collins was actually built with pubs and bars in mind and as such it offers a unique feature set perfect for wet led venues while more than matching the competition for food led operations.

In addition to a full drag and drop table management system that automatically accepts table bookings based on your venue’s unique settings, Access Collins manages all inbound and outbound reservation emails via one central system logged against each enquiry. That means that you never lose an enquiry and can monitor conversion rates from enquiry to booking (no more enquiry spreadsheets!!). What’s more, at the touch of a button, monthly reports can be produced saving you time to spend on your venue and not reporting on it!

Access Collins has been built in-house by the team at DesignMyNight and as such offers exclusive access to market your venue to over 6.5 million monthly visitors and an active database of over 350,000 city discoverers.

“Once we were shown the abilities of Access Collins, the decision to move our booking system over was easy. Access Collins ensured we could make the most of reservations, especially online. The transparency of the system and clever reporting helps you to understand the behaviour of your guests and the easy to change ‘back end’ means you can implement changes based on this data instantly. The host team picked up Access Collins super quickly too. Access Collins and DesignMyNight has helped us to give a better service to existing customers as well as finding new ones.”

Sales and Reservations Manager – Nightjar

We can’t do justice to all of the great features in this article as we simply don’t have the space, but here’s a few of our favourites:

  • Manage ALL types of enquiries through the online module
  • SMS Messaging
  • Customer tagging and loyalty tagging
  • Keep track of every enquiry from start to finish in one central system
  • One click run sheets • Quick drag and drop table management •
  • Full reporting
  • LiveWait – Full wait-list communication via text through Access Collins
  • Pre-orders system allowing you to take selection and payment on all set menu’s/canapé menu’s.

If you would like to experience Access Collins for yourself and see how it can transform your business head over to

Post a Comment